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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which IT activities are supported by the BSM Systems Management Solution? (Select two.)

A) providing cross-domain visibility of IT infrastructure events to remove duplication
B) providing faster mean time to resolution (MTTR)
C) improving consistency in application testing
D) end user monitoring to track business service levels
E) proactively enforcing policy and compliance reporting

2. Which question is best used to qualify a Systems Management opportunity?

A) How often does one team work on a problem and then realize another team worked on the same issue?
B) Are you looking to adapt to new initiatives like Cloud Computing?
C) How often do customers complain about an application response time?
D) How do you handle Quality Assurance test management?

3. Which System Management business challenges are solved by implementing HP's BSM solution? (Select two.)

A) saving time and money via an automated time tracking application
B) improving operations through greater system visibility
C) reducing data center power consumption
D) lowering costs around improved team efficiency
E) tracking quality errors in application testing

4. Which HP value statement will resonate best with the persona involved in Systems Management?

A) Our Systems Management solution end-to-end transaction and service level management through proactive end-user monitoring.
B) Our Systems Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
C) Our Systems Management solution guarantees an error free, heterogeneous application that spans network silos.
D) Our Systems Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.

5. What is the BSM technology that supports Universal Event Correlation, consolidating all IT events into one place?

A) Automated Service Ticketing System (ASTS)
B) Run-time Service Model (RTSM)
C) Testing as a Service (TaaS)
D) Diagnostics Heads-up Display (DHUD)

Solutions: