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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Sales leadership at Universal Containers is concerned that sales reps are negotiating deals with contacts without the authority to make a decision, resulting is lost deals.
What should the consultant recommend to resolve the issue?

A) Require sales reps to add the stakeholder as the decision make on each opportunity before the rep can progress the stage.
B) Enable Opportunity Teams so sales reps can track the decision maker for each opportunity.
C) Allow sales reps to mark the contact on each opportunity as ''Primary'' to indicate the decision maker.

2. The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline.
The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view.
What is a consideration when using the Kanban view?

A) It can summarize records by Currency fields.
B) It can display up to 10 fields per card.
C) It can show roll-up summary fields for Currency fields.

3. Universal Containers is growing its international business.
Domestic sales reps believe that the standard price book has too many records reflecting different currencies and country-specific product variations.
What should the consultant recommend to improve usability for sales reps?

A) Use custom price books for domestic and International customers.
B) Update the product naming conventions to Include the currency In the product name.
C) Use separate product catalogs for domestic and international customers.

4. Cloud Kicks wants its sales operations team to place orders United States customers in Sales Cloud. The sales ops team needs calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.
What should the consultant recommend to meet the requirement?

A) An app from AppExchange
B) formula field on the Order object
C) screen flow for orders

5. Cloud Kicks (CK) is developing its organizational change management (OCM) and rollout strategy. The consultant has emphasized the value of leveraging the experiences of partners and customers within the Salesforce ecosystem.
Which resource should the consultant recommend to help CK reach its goal?

A) Salesforce Premier Success
B) End user feedback
C) Trailblazer Community

Solutions: