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NEW QUESTION # 112
The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.
Which type of report should be used in the dashboard component?
- A. Report based on custom report type using cases and business hours.
- B. Standard case lifecycle report where unit equals business hours.
- C. Custom summary report where unit equals business hours.
- D. Report based on a reporting snapshot that runs dally at 5:00 p.m.
Answer: D
NEW QUESTION # 113
Cloud Kicks maintains Inventory in a legacy application. Management wants the information to also be available to view and report on in Saiesforce.
Which action should the administrator take to achieve this goal?
- A. Create an external object that maps to the inventory application.
- B. Upload an Excel spreadsheet with the data into the Files tab.
- C. Import the data into a custom object when needed; delete after it is used.
- D. Build a Lightning component and use SFDX to connect to the inventory app.
Answer: A
NEW QUESTION # 114
After a recent release, users report that the look and feel of the app they use is different. Fields are appearing in a different place on the page, related lists are missing, and tabs are rearranged.
How should an administrator troubleshoot this?
- A. Debug Log
- B. Page Layouts
- C. App Manager
- D. Setup Audit Trail
Answer: D
NEW QUESTION # 115
Person accounts were recently activated at Cloud Kicks.
There are three record types for accounts:
* B2B customer
* B2C Customer
* External Partner
There are two record types for leads:
* B2B Lead
* B2CLead
The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.
What should the administrator do to correct this issue?
- A. Build a process that updates the record type field to B2C Customer after conversion.
- B. Use a validation rule to ensure the company name on B2C Leads is blank.
- C. Change organization-wide default settings for contacts to Controlled by Parent.
- D. Hide the Record Type field on the Account section of the Conversion Layout.
Answer: A
NEW QUESTION # 116
An administrator at AW Computing needs to limit access to Salesforce. Users should only be able to read on objects, but they should not be able to interact with the database in any way.
Which two options could the administrator use to accomplish this?
Choose 2 answers
- A. Edit the System Administrator Profile
- B. Edit or Clone the Read Only Profile
- C. Clone the Minimum Access User Profile
- D. Assign the Standard User Profile
Answer: B,C
NEW QUESTION # 117
A sales user is assigned to a permission set group that gives them Modify All access to Accounts. An administrator assigns the same user to a muting permission set that mutes Deletes access on Account.
What level of access will the sales user have on the Account object?
- A. Modify All
- B. Read-only
- C. Read, Create, and Edit
- D. No Access
Answer: A
Explanation:
Permission set groups are a combination of permission sets that grant users access to various tools and functions. Muting permission sets are used to remove access that is granted by other permission sets in the group. However, muting permission sets cannot remove object-level access that is granted by Modify All or View All permissions. Therefore, if a user is assigned to a permission set group that gives them Modify All access to Accounts, a muting permission set that mutes Delete access on Account will not have any effect. The user will still have Modify All access on the Account object, which includes Delete access. Reference: https://help.salesforce.com/s/articleView?id=sf.perm_sets_groups_muting.htm&type=5
NEW QUESTION # 118
Cloud Kicks (CK) is working on adding a Knowledge base to its online customer community. The administrator suggests using Salesforce Knowledge to meet this requirement.
What are three reasons CK should utilize Data Categories when creating articles in Knowledge?
Choose 3 answers
- A. A Knowledge article can be tagged to more than one Data Category.
- B. Every article is required to have a Data Category for sorting.
- C. Up to five Data Category groups can be created for segmentation.
- D. Data Categories help organize the Knowledge base content displayed.
- E. Data Categories provide a way to secure access to the Knowledge base content.
Answer: A,D,E
Explanation:
Three reasons CK should utilize Data Categories when creating articles in Knowledge are:
Data Categories help organize the Knowledge base content displayed. Data categories are logical groupings of articles that reflect your business needs and processes. You can create a data category group and assign it to one or more article types, and then create data categories and subcategories within that group. Data categories help you organize your articles by topic or criteria and make them easier to find and browse by your users or customers.
Data Categories provide a way to secure access to the Knowledge base content. Data category visibility is a setting that determines which data categories users can access based on their profiles or permission sets. You can use data category visibility to control access to your articles based on their data categories and ensure that only relevant and appropriate content is displayed to different users or customers.
A Knowledge article can be tagged to more than one Data Category. A Knowledge article is a document that provides information or answers to common questions or issues. A Knowledge article can be tagged to one or more data categories within each data category group that is assigned to its article type. This allows you to classify your articles by multiple criteria and make them searchable and accessible by different users or customers.
NEW QUESTION # 119
An administrator wants to determine if brute-force password attacks are being used against the org. A brute-force attack is when multiple password combinations are attempted in a short time period.
Where should the administrator look for more information?
- A. User Field History Tracking
- B. Login Forensics
- C. Connected Apps OAuth Usage
- D. Event Manager
Answer: B
Explanation:
Login Forensics is a Salesforce feature that allows you to monitor and analyze login behavior and trends in your org. It can help you identify and prevent brute-force password attacks by showing you the number of login attempts, successes, and failures per user, location, and device. You can also set up alerts to notify you when a user exceeds a certain number of login failures or when a login originates from an unusual location or device. Reference: https://help.salesforce.com/s/articleView?id=sf.security_loginforensics.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.security_loginforensics_alerts.htm&type=5
NEW QUESTION # 120
Which two processing steps are triggered when reassigning Account owners using the Mass Transfer too?
Choose 2 answers
- A. Manual sharing is updated to reflect the new Owner
- B. All manual sharing is removed from the Accounts
- C. Only Owner-based sharing rules are recalculated.
- D. All Account sharing rules are recalculated.
Answer: A,D
NEW QUESTION # 121
Sales reps end partner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit new on the Opportunity object is available to sales reps and is hidden from partners using Field Level Security.
Which two features should the administrator use to fulfil this request?
Choose 2 answers
- A. Organization-wide Defaults
- B. Permission Set
- C. Profiles
- D. Record Type
Answer: C,D
Explanation:
A delegated administrator is a user who has been granted limited administrative privileges by an administrator through delegated administration groups. Delegated administrators can perform some administrative tasks without having full access to Setup.
Some functions that delegated administrators can perform are:
B) Build automation and validation rules using screen flows
Screen flows are types of flows that guide users through screens with elements such as text boxes, picklists, radio buttons, etc. Screen flows can also perform actions such as creating records, updating fields, sending emails, etc. Delegated administrators can build automation and validation rules using screen flows if they have been granted access to create and edit flows by an administrator. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_concepts_design_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_distribute_delegated_admins.htm&type=5 D) Make updates to permission set configurations Permission sets are collections of settings and permissions that can extend users' functional access without changing their profiles. Delegated administrators can make updates to permission set configurations if they have been granted access to manage users by an administrator. Reference: https://help.salesforce.com/s/articleView?id=sf.users_permissionsets.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.admin_useradmin_delegated.htm&type=5
NEW QUESTION # 122
AW Computing wants to enable a backup resource to assign permissions while restricting the backup resource's ability to create or modify permission sets.
Which feature should be employed to accomplish this request?
- A. View All Users Permission
- B. Delegated Administrator
- C. Assignment Rules
- D. Customize Application Permission
Answer: B
Explanation:
Delegated Administration allows administrators to delegate certain user management tasks to non-administrators. For example, a delegated administrator can assign permissions sets to users in specified roles or public groups without having full access to modify permission sets. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_usermgt_delegated.htm&type=5
NEW QUESTION # 123
The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after clicking finish.
What should the administrator do to fix this?
- A. Update the flow with a local redirect action.
- B. Use a lightning action to redirect the user
- C. Add a trigger to redirect the user to a new page.
- D. Create a new flow to redirect the user when the other flow finishes.
Answer: B
Explanation:
A lightning action is a type of quick action that can invoke a Lightning component, a Visualforce page, or a URL. The administrator can use a lightning action to redirect the user to a different page after they finish the screen flow. This way, the user will not see the initial screen again and will not misuse the flow tool.
Reference:
https://help.salesforce.com/s/articleView?id=sf.lightning_component_actions.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_distribute_lex.htm&type=5
NEW QUESTION # 124
Your company sells large mainframes that are delivered in one delivery but are paid for with several regular installments. What type of schedule should you set up? * (1 Point)
- A. Default Revenue Schedule
- B. Don't create any default schedule
- C. Default Revenue and Quantity Schedule
- D. Default Quantity Schedule
Answer: A
NEW QUESTION # 125
Cloud Kicks has organization-wide snaring defaults on the opportunity set to private. However, members of the finance team need to see closed won opportunities. The finance team members all have roles under the finance director, while the sales team members have roles under the sales manager.
Which two options should the administrator use to meet these criteria?
Choose 2 answers
- A. Make an owner-based sharing rule where the won field = true.
- B. Select all opportunities owned by the sales manager role.
- C. Share with roles and subordinates of the finance director role.
- D. Create a criteria-based sharing rule where the won fled = true.
Answer: A,C
NEW QUESTION # 126
Northern Trail Outfitters requires the sales user to input a use case before moving the opportunity stage to qualified. A consultant has reviewed the business requirement and ran a report to check the state of data completion. When pulling a report for opportunities in the qualified stage or beyond, it appears that only 30% of records have a use case filled out with varying text strings.
What should the administrator recommend?
- A. Make the Use Case field required on the master Opportunity layout.
- B. Create a validation rule and add the Use Case field to the Stage Guidance in Path.
- C. Write a record-triggered flow that populates the Use Case field when an opportunity is closed.
- D. Use a quick action with the Use Case field in the layout, and add it as a Lightning component.
Answer: B
NEW QUESTION # 127
UC has engaged a developer to create a custom Apex Rest service that is used by external systems to manipulate data in salesforce.
which two methods can the administrator use to grant permission to use the Apex Rest service to the users of the external systems? choose 2 answers
- A. Update the profile for the external systems to include access to the Remote site settings that correspond to the apex Rest services.
- B. create a permission set that grants access to the apex classes and grants the use apex Rest services permission and assign it to the users for the external
- C. Create a Connected App and a new permission set to grant access to the Apex Rest services. Assign the permission set to the users for the external systems.
- D. Create a permission set that grants the API enabled administrative permission, and assign it to the users for the external systems.
Answer: A,C
Explanation:
systems.
NEW QUESTION # 128
An administrator has a request to write a report listing accounts that have sales from this year and that have a completed activity in the last 30 days.
What reporting feature should the administrator employ to provide only the list of accounts, without listing the details of the opportunities?
- A. Filter Logic
- B. Joined Report
- C. Summary Report
- D. Cross-Filter
Answer: D
Explanation:
A cross-filter lets you filter records based on related objects and their fields. For example, you can filter accounts that have at least one opportunity from this year and at least one completed activity in the last 30 days. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_cross_filters.htm&type=5
NEW QUESTION # 129
Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.
What should an administrator recommend?
- A. Enable Subtab Record Browsing in the Setup menu.
- B. Implement Service Console.
- C. Configure Split Lit Views.
- D. Create a screen flow to pull all related opportunities onto one page.
Answer: B
Explanation:
Implement Service Console is what the administrator should recommend to support staff at Cloud Kicks for a better agent experience. Service Console is a Salesforce app that provides a unified interface for agents to manage multiple customer interactions and records at once. Service Console can help agents work more efficiently and productively by providing features such as tabs, subtabs, list views, related lists, highlights panel, interaction log, macros, keyboard shortcuts, and more
NEW QUESTION # 130
AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields?
Choose 2 answers
- A. Roll-up summary fields are created on the master side of a master-detail relationship.
- B. Roll-up types include COUNT, SUM, and AVG.
- C. Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.
- D. Rollup fields are calculated prior to save.
Answer: A,C
NEW QUESTION # 131
Which two permissions need to be enabled to set up entitlement management, including milestones, entitlement processes, and entitlement templates?
- A. Manage Entitlements
- B. Customize Entitlements
- C. Customize Application
- D. Manage Milestones
Answer: A,C
NEW QUESTION # 132
The Sales Manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases. What is a recommended solution?
- A. Create a dynamic dashboard and insure the sales manager has the "View My Team's Dashboard" permission.
- B. Create an individual dashboard for each sales representative with opportunity, account, and case components.
- C. Create a dashboard and add filters for users, opportunities, accounts, and cases.
- D. Create a dynamic dashboard and add filters for opportunities, accounts and cases.
Answer: A
NEW QUESTION # 133
As part of their yearly audit, the compliance team at Cloud Kicks would like to track when a user's profile has been changed and who changed the data.
What should the administrator review to meet this requirement?
- A. Analytic Snapshot
- B. Field History Tracking
- C. Historical Trending
- D. Setup Audit Trail
Answer: D
Explanation:
The Setup Audit Trail is a tool that allows you to view and download a log of changes made in your org's Setup area. The log shows up to 20 fields of information for each change, such as who made it, when it was made, what type of change it was, and what values were changed. You can use the Setup Audit Trail to track configuration changes directly in production and identify any unauthorized or problematic changes. One of the changes that the Setup Audit Trail tracks is when a user's profile is changed and who changed it. This means that you can use the Setup Audit Trail to see when a user's profile has been changed and who changed the data. Reference: https://help.salesforce.com/s/articleView?id=sf.monitorsetup.htm&type=5
NEW QUESTION # 134
Sales management wants to enforce a process in which the name of an account is always included in the name of an opportunity. How can automation be used to help meet this requirement?
- A. Use approval process that routes newly created opportunities to management for data quality review.
- B. Use an Apex Trigger on the Account object that adds the account name to the opportunity name.
- C. Write a validation rule that updates the opportunity name with the account name using a cross-object formula.
- D. Write a criteria-based workflow rule that updates the opportunity name concatenated with the account name.
Answer: D
NEW QUESTION # 135
Ursa Major Solar (UMS) wants to identify customers that need to install a new solar panel monitor system it recently released. UMS tracks the installed products as Asset records that art related to the Account. Sales management has asked the administrator to create a report for users.
What is the recommended method for the administrator to meet the requirement?
- A. Use PREVGROUPVAL() in Report Builder.
- B. Use Role Hierarchy filter to restrict related records.
- C. Use a Cross Filter with WITHOUT logic.
- D. Use a Summary report with Bucket Columns.
Answer: C
NEW QUESTION # 136
Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK's org to make it more secure.
Which tools should the administrator use to expose possible security risks within a Lightning web component?
- A. Self-signed Certificates
- B. Salesforce Optimizer
- C. Master Encryption Keys
- D. Health Check
Answer: D
NEW QUESTION # 137
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