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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Portal Customization | 35% | - Standard and Syndicated Widgets - Custom Widget Development - Look and Feel Customization - Portal Framework and Deployment - Models, Controllers and JavaScript |
| Topic 2: Agent Desktop & Console Extensions | 15% | - Agent Scripting and Workflows - Desktop Add-ins using .NET - Console Customization |
| Topic 3: Integration APIs | 25% | - Connect REST API - Connect for PHP - Authentication and Security - Connect Web Services for SOAP |
| Topic 4: Oracle B2C Service Architecture & Data Model | 20% | - Data Access and Security Model - Connect Common Object Model (CCOM) - Custom Objects and Fields - RightNow Object Query Language (ROQL) |
| Topic 5: Deployment & Troubleshooting | 5% | - Performance Optimization - Deployment Process - Logging and Debugging |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
After a recent edit to the Support Home page, your client notices that Analytics is showing a massive drop in visits being recorded.
Which edit caused the reporting change?
- A. The pre_paga_render hook is missing or incorrect.
- B. The post_report_get_data hook is missing or incorrect.
- C. The click_stream attribute is missing or incorrect.
- D. The pre_report_get_data hook is missing or incorrect.
- E. The default mapping is missing or incorrect.
Correct Answer: A 🗳️
Which statement is true about the JavaScript API?
- A. It is available as JavaScript objects and can be exposed through browser controls in a workspace.
- B. It Is available when you use the Connect Common Object Model CCOM for API operations.
- C. It comes with in-built exception handling.
- D. It cannot be used in Custom Object workspaces.
Correct Answer: B 🗳️
Which statement is true about the Knowledge API?
- A. In the customer portal framework, each unique visit by a user is tracked through the web session
- B. In thecustomer portal framework, each unique visit by a user is tracked through an interaction ID.
- C. A new interaction ID is automatically created as soon as an old ID expires.
- D. A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits forthe duration specified by the VISIT_MAX_TIME configuration value.
Correct Answer: B 🗳️
You have a client that has a nonstandard data import and cannot use Connect Web Services for SOAP or the Data Import Wizard. This requires you to write script to handle the import. What is the correct method and folder to upload the script?
- A. Using WebDAV, create a new folder in euf/development named scripts and copy your script into it.
- B. Using File Manager within the console, select custom scripts and upload your script into it.
- C. Using File Manager within the console, select import scripts and upload your script into it.
- D. Using WebDAV, create a new folder in euf/assets named import and copy your script into it.
Correct Answer: A 🗳️
You have extended the standard Contact model to a custom model named Extendedcontact, which contains the addcustomName ()function. You have completed the mapping inextensions.ymi file already.
What is the correct code to call this function from a custom controller?
A)
B)
C)
D)
E)
- A. Option A
- B. Option D
- C. Option B
- D. Option C
Correct Answer: B 🗳️
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