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IBM SureMark Printers Models 2xR and 1xR Sales Mastery Sample Questions:

1. What are two practical actions a customer could take based on information made available remotely through the printer sensor system and Remote Management Agent?

A) recharge the printhead to extend its life
B) advise the store when a worn ribbon is causing print quality problems
C) move printers from lanes with lower usage to wear-level their printers
D) advise the store that paper will need to be changed in a register soon

2. What are two ways that the Toshiba SureMark printer meets retailers' demands?

A) Toshiba offers the industry's fastest thermal receipt printing.
B) Toshiba offers many color options to meet customer demands.
C) Toshiba SureMark printers are built to last and can be serviced by the retailer.
D) Toshiba offers a single warranty option that meets customer needs.

3. Which two components are Customer Replaceable Units (CRUs) on SureMark 2xR printers?

A) printhead
B) Light Path LEDs
C) paper feed mechanism
D) main system card

4. Which statement is true about 1NR, 2NR, and 2CR SureMark compatibility mode operation?

A) Compatibility mode provides the same 1NR, 2NR, 2CR printer function as when operating in native mode.
B) 1NR. 2NR. and 2CR printer compatibility mode is limited to TGCS 4690 OS users.
C) Without changing drivers 1NR, 2NR. and 2CR printers can operate as legacy 4610 printers.
D) With available application updates 1NR, 2NR. and 2CR printers will operate as legacy 4610 printers.

Solutions: