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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. What is Project Northstar?

A) WebSphere Portal's future product vision for leveragingkey technologies to enhance the Exceptional Web Experience
B) The ability to display information from widgets and feeds to combine on a screen
C) One of the new Industry Templates for WebSphere Portal
D) Program to redirect customers' Microsoft licensing fees to IBM Collaboration Solutions products

2. Which product has the capability to take information from virtually anywhere (including widgets and feeds) and combine it on a screen?

A) Lotus Quickr
B) IBM Mashup Center
C) IBM Sametime
D) OmniFind Enterprise Edition

3. Which product allows for user input data combined with workflow for accurate data collection?

A) IBM Sametime
B) IBM Forms
C) IBM Connections
D) OmniFind Enterprise Edition

4. Which of the following is NOT a concern facing Travel and Transportation companies that WebSphere Portal can assist with?

A) Improve the end-to-end customer experience
B) Negotiate discounts on fuel prices
C) Predict demand and optimize capacity
D) Improve operational efficiency while reducing environmental impact

5. What would NOT be a recommended next step to prepare for a customer call to sell Exceptional Web Experience?

A) Prepare a proposal that shows thebusiness value from the very beginning
B) Utilize a telemarketingscript to cold call customer lists
C) Make sure you're engaging with the right department, the actual decision makers
D) Take advantage of the links, the references, the resources that IBM has to offer to build your proposal

Solutions: