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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Support | 20% | - Alarm handling and system recovery - Fault isolation and diagnostic methods - Common call flow and connectivity issues |
| Topic 2: IP Office System Architecture & Components | 20% | - Hardware platforms and control units - Software editions and licensing model - Networking and connectivity requirements |
| Topic 3: Maintenance & Upgrades | 15% | - Backup and restore procedures - Software updates and system upgrades - Log management and monitoring tools |
| Topic 4: Telephony & User Administration | 20% | - Voicemail and messaging setup - User, extension, and group configuration - Call routing, inbound/outbound rules |
| Topic 5: Installation & Initial Configuration | 25% | - IP Office Manager installation and usage - System setup and basic configuration - License activation and feature enablement |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. You are setting up a Modular Messaging 3.1 for Exchange Voice Mail Domain with three Avaya S3500 Message Application Servers (MAS). In the DCT you specified that MAS2 was to be the Message Waiting Indicator and Call Me server and that MAS3 was to be the Tracing server. However, when you examine the services on the MASs, you find that all MASs have all of the services installed.
What should be done to correct this problem?
A) Ensure that the redundant services on other MASs are set to Disabled and stopped.
B) Nothing needs to be done; this is completely normal.
C) Re-image the machines, re-create the DCT with the correct options, and run the MISCM again.
D) Using Control Panel, Add/Remove Programs, remove the services that do not belong on the MASs assigned to the other tasks.
2. You are performing acceptance testing as part of a Modular Messaging 3.1 for Exchange implementation. The PBX administrator has configured the Modular Messaging (MM) pilot number as 71500, and when you call 71500, MM answers. However, whenever MM makes an outcall the calling number shows as 9999.
Assuming this is changeable, where is it changed?
A) In Voice Mail System Configuration, PBXs, Avaya Dialogic QSIG, Outgoing Call tab, Origin Number field
B) In Voice Mail System Configuration, PBXs, Avaya Dialogic QSIG, Transfer/Outcall tab, Voice Mail Number field
C) On page 2 of the trunk group form in the PBX, set Send Calling Number to Y
D) It is not changeable; MM always displays 9999 for outcalls.
3. You have a failed new installation while using the Configuration Wizard at the Avaya Messaging Application Server (MAS) Configuration section.
Which two actions should be taken to debug the installation? (Choose two.)
A) Check the MMREP.XML FILE.
B) Verify the WebLM/RFA license is on the machines.
C) Check the Microsoft Exchange organization permissions.
D) Check the Octel container for the MM permissions group.
4. When installing Modular Messaging (MM) for Exchange on an Avaya S3400/S3500 server, which action is the most appropriate for the second Ethernet interface?
A) Configure the interface to use DHCP.
B) Disable the interface in Network Properties.
C) Assign a second IP address provided by the customer.
D) Assign the same IP address as the first Ethernet interface.
5. Which three message store details are required to complete the Data Collection Tool (DCT) for the Exchange Message Store Information page? (Choose three.)
A) Corporate Network Details
B) Message Storage Server (MSS)
C) Microsoft Windows Domain
D) Peer Directory Server
E) Peer Email Server
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A,C | Question # 4 Answer: B | Question # 5 Answer: C,D,E |







