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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Constituent Management | 20% | - Segmentations and Campaigns - Contact and Organization Records - Household Management - Relationships and Groupings - Affiliations and Memberships |
| Analytics and Reporting | 15% | - Success Metrics Definition - Rollup Summary Fields - Custom Report Types - Nonprofit Reporting Templates - Reports and Dashboards for Nonprofits |
| Solution Design and Implementation | 20% | - Data Migration Strategies - User Adoption and Training Planning - NPSP Best Practices - Integration with External Systems - Customization vs Configuration Decisions - Requirements Gathering |
| Donations and Fundraising Management | 20% | - Recurring Donations (Recurring GAU) - Grant Management - Donation Management - Payment Methods and Processing - Opportunity and GAU Configuration - Donations Batch Processing |
| NPSP Configuration and Development | 25% | - Relationships Management - Contacts and Households - NPSP Settings and Preferences - Data Model Design for Nonprofits - Account Model Configuration - Affiliations Configuration |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A consultant needs to load a large volume of data for a nonprofit.
Which two steps should the consultant take before the data loads to speed up the process?
Choose 2 answers
- A. Recalculate Sharing Rules.
- B. Defer Sharing Rule Calculation.
- C. Add record owners to Role Hierarchy.
- D. Disable related Apex classes in TDTM.
Correct Answer: B,D 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
A user creating Opportunities Wants information to appear on both the Opportunity record and the Payment record without having to enter it twice.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers
- A. Create custom automation on the Payment object.
- B. Create Payment Mappings in NPSP Settings.
- C. Create custom fields on the Payment object.
- D. Create lookup fields on the Payment object.
Correct Answer: B,C 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
A nonprofit created a custom Opportunity Name for all In-kind gifts.
Which two considerations should the consultant discuss with the nonprofit?
Choose 2 answers
- A. Click the Refresh Name button on one Opportunity record to update all relevant Opportunities.
- B. The Opportunity Name Format will only be applied to new Opportunities of the matching record type,
- C. The nonprofit should change existing Opportunities to the new naming convention through an upsert.
- D. The nonprofit should change existing Opportunities to the new naming convention by running the Refresh All Opportunity Names utility.
Correct Answer: B,D 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
A large nonprofit organization is a social enterprise that functions in many ways like a for-profit corporation. The organization does mot accept individual donations, but mostly engages with corporations, sponsors, and vendors by selling its own products to further its mission. The organization needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?
- A. Household Account Model in NPSP
- B. Administrative Account Model in HEDA
- C. Individual "Bucket" Account Model in NPSP
- D. Household Account Model without NPSP
- E. Salesforce Account Model without NPSP
Correct Answer: E 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab.
Which two issues are the likely cause of the problem?
Choose 2 answers
- A. The contacts must be in the same household to merge.
- B. The user needs to have delete access to the contacts being merged.
- C. The NPSP Duplicate Rule was set to Warn instead of auto-merge.
- D. A unique external Id was kept from the non-master contact.
Correct Answer: B,D 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
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Lynn 
Winni 
Roberta 
Megan 
Cornell 
Meredith 
Carter 
Sebastiane 
Chapman 
Alvis 
Alexander 
Winston 
Jo 
Brandon 
